EDUCATION
1. Bachelor Degree (S1) Informatics Engineering
Gunadarma University 2003-2007
2. Senior High School graduated 2000-2003

TRAINING AND COURSES
1. Cisco Certified Networking Associate (CCNA)
2. Computer N¬etwork System on LAN: NETWARE 386 (Certification).

WORK EXPERIENCE
1. Tier II � Technical Support (Technical Consultant) � PT. Global Hosting Management , Subsidiary of Host Department LLC � April 2008 � Current :

Responsibility:
� Treat all customers regarding the problem in web-hosting services.
� Resolve all issues related to the end users (Technical issue)
� Escalate all irresolvable issues to Tier III Staff.

Experience Gain:
� First level access to servers remotely to resolve issue (Start, Stop, Reboot Services: Web server, mail server and database server and other server�s related issue).
� Mastering Hsphere Control panel used in webhosting service.

Achievement:
� Employee of the Month ( Perfect Attendance and Best Resolve issue )

2. Freelance as Installing, Troubleshooting of Hardware , Software, System Software (Device Driver) and Virus Problem in various location

PROFESIONAL QUALIFICATIONS
1. Linux, Windows
2. Knowing Networking Concept & Configuration
3. LAN, WAN Configuration & Cisco Device (Router, Switch).
4. PHP, MySQL, ASP, Perl � CGI.
5. Java, OOP Concept
6. Database Programming with Visual Basic 6.0
7. Microsoft Office