Dear Sir / Madam,

In response to your recent job advertisement, I want to submit my application because requirements suitable match with my qualifications and experience.

I am a skilled technician capable of identifying problems, repairing problems, helping end users, updating systems, installing new hardware and software, troubleshooting computers and network, inventorying IT assets, documenting systems, and supporting the IT department in multiple capacities. As Technical Support, I feel that it is vital to be a strong communicator as, for example, I have to understand what inexperienced end users are trying to explain particularly as this position requires extensive discussions via telephone, e-mail and one to one. I regularly have to conduct remote diagnostics for a number of employees who are based in other buildings, or who are travelling on behalf of the company.

My work experience to date has provided me with a comprehensive understanding of the job in question, and I would greatly appreciate the opportunity to join a reputable firm such as yours. I firmly believe that my expertise in key areas such as resolve complex technical IT issues, and practical experience of working with Computers, Networking, System Infrastructure and resolving any support issues would add significant value to a company as supportive of hard working employees as yours is. I am familiar with Microsoft Office, Capable to operate computer in a LAN environment especially for Microsoft Windows XP - 7, Linux Ubuntu & Macintosh OS. Capable to administer and control the operation, configuration, monitoring and maintenance of LAN infrastructure components (cabling, hubs, switches & Wifi – AP/Router), skilled in providing technical maintenance and recovery maintenance to the local or wide area networks. Capable to setup & manage Proxy Server, Mikrotik Router, Windows Active Directory, Virtualization system VMware vCenter and VSphere hypervisor, Email Server, Data Center (NAS/SAN), Antivirus Server Security, CCTV & Attendance machine. Besides, I have a demonstrated ability to interact and liaison with vendors and maintenance providers to keep the system running smoothly.

I can relate well with people at all levels and has the flexibility of working well as part of a team and on my own as well as having an eye for detail and able to multi-task under pressure. Able to communicate in English, leadership skills, Pleasant and dynamic personality with willingness to learn something new & Willing to keep up on knowledge update. Willing to assignment out of town & overtime job for a project.

I am available for interview at your convenience & I can be reached at the above phone number. Finally, I greatly appreciate for your time and consideration.

Sincerely Yours
Riko Sinton Hutajulu