Diploma / Degree in IT or related discipline At least 3 years of working experience in IT support and working in telecommunications related company will be preferable. Having certification like CCNA, CCNP, MCP, MCSE is preferable Experience in: - Designing LAN and WAN - Configuring and trouble- shooting Cisco equipment Router/Switches/Firewall - Familiar with SSL VPN (Avantail, etc) - Familiar with Windows and Linux environment - Familiar with E-mail system, Squid Proxy Server, Monitoring, DNS, etc. Good communication skill, highly motivated and excellent logical thinking are required Able to work hard under tight schedules, independently or as a team and remain highly motivated. Willing to work flexible hours when required Have driving license(Type A or C) is preferable